Shipping
Most Cheesecake Funk merchandise is made to order. Please allow approximately 2–5 business days for your order to be produced and prepared for shipment.
U.S. Shipping
Once your order has been fulfilled, standard U.S. shipping typically takes an additional 3–5 business days. Delivery times are estimates and may vary depending on your location, product availability, carrier delays, and other circumstances outside our control.
International Shipping
We ship Cheesecake Funk merchandise to many destinations outside the United States. International delivery times vary by destination, but standard shipping generally takes approximately 5–20 business days after fulfillment.
International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country. These charges, when applicable, are the responsibility of the recipient.
Separate Shipments
Because some merchandise may be produced or packaged at different facilities, items from the same order may occasionally arrive in separate shipments. If this happens, you may receive more than one tracking number.
Shipping costs and available delivery options are calculated at checkout based on your order and delivery location.
Once your order ships, tracking information will be provided when available.
Returns & Exchanges
Because our merchandise is made to order specifically for you, we are unable to accept returns or exchanges for change of mind, incorrect size, or incorrect color selection. Please review product descriptions and size guides carefully before placing your order.
Damaged, Defective or Incorrect Items
We want you to be happy with your Cheesecake Funk merchandise. If your order arrives damaged, defective, misprinted, or you receive an incorrect item, please contact us within 30 days of receiving your order.
Please include your order number and clear photos showing the issue. Once the issue has been reviewed and approved, we will arrange a replacement or refund, as appropriate.
You do not need to return a damaged or defective item unless we specifically ask you to do so.
Lost Packages
If your package appears to be lost in transit, please contact us as soon as possible. Claims for lost packages must be submitted within 30 days of the estimated delivery date.
Incorrect Shipping Address
Please double-check your shipping address before completing your order. If an order is returned because an incorrect or incomplete address was provided, additional shipping charges may apply to have the order reshipped.
Questions About Your Order?
If there is a problem with your order, please contact us before attempting to return any merchandise. We'll review the issue and help determine the best next step.